Towards sustainable growth.
High-performing operations strengthen competitiveness and enable sustainable growth. PS-Tieto Oy is the company of Petri Selkäinaho — today my consulting work takes place through ICG Innotiimi, and PS-Tieto invests in good ideas getting realized.
My consulting now happens through ICG Innotiimi.
This site is informational. For process excellence, renewal and change, operational excellence and strategy work, please reach me at ICG Innotiimi — Integrated Consulting Group.
Investing in good ideas getting realized.
PS-Tieto Oy supports ideas with real potential — bringing capital, experience and a build–measure–learn mindset so they turn into working results.
Good ideas
We look for ideas that create real value for customers.
Realization
Execution matters most — ideas are tested in practice.
Experience
Decades of growth, quality and change leadership behind every step.
“In 2009, Petri Selkäinaho, vice president of business development, took over the leadership of Elisa's transformation to business excellence with Toyota as the model. […] It was customer satisfaction and a philosophy of engaging in a journey toward excellence that drove profits.”
Jeffrey K. Liker, The Toyota Way to Service Excellence (2017)
Latest writing
Competitiveness 2025 Survey: Continuous Development Is Key – Aiming for Sustainable Competitive Advantage
For most of his investment career, Warren Buffett focused on companies with a sustainable competitive advantage. The rest is history – and in all likelihood, also the future. But how do Finnish companies view competitiveness, and what are their thoughts on its develop
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Harnessing AI to Serve Business Goals in Customer-Centric Service and Sales
How can you ensure an excellent customer experience and continuous learning? In my postscript, I highlight four key functionalities – customer identification, context recognition, rule-based systems, and interaction history memory – which
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Keys to Successful Change: How to Drive Impactful Transformation 🛠️🚀 📊
This article explores how to implement changes effectively. I also discuss the importance of increasing general change readiness – adaptability and agility – in change management, as well as strengthening the focus on preparatory work, which can
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c/o Petri Selkäinaho, Espoo. For consulting, use the ICG Innotiimi email.